Privacy Notice

Introduction to Mayfair

This privacy notice describes how the Mayfair Group (we, us, our) processes your personal data when you receive our services. It provides land-based gambling services and the services that you receive will determine how your personal data is processed and which member of the group will be responsible for ensuring your personal data is processed lawfully and fairly. This privacy notice will describe how the different services are provided and what this will mean for your personal data. Of course, if you have any questions you can reach us at: Dataprotection@mayfair-casino.com.

The Mayfair Group consists of the following entities, each of which may be a controller of your personal data:

- Napoleons Leisure Limited which operates the Horizons casino (Horizons)

- Clermont Leisure (UK) Limited which operates the Clermont casino (Clermont)

Horizons and Clermont each operate and run casinos in the UK. If you enter these casinos or register to become a member of one of these casinos, the relevant entity will be a controller of your personal data for the purpose of providing you with these services. In addition, each entity will owe obligations to certain gambling regulators, such as the Gambling Commission, and therefore when it becomes a controller it will also process your personal data to ensure that it complies with gambling regulation – such as ensuring you are over 18 years old and to make sure that you are gambling responsibly.

‘Controller’ is a legal term and essentially means the entity that will be responsible for determining how your personal data is used and that there are lawful grounds for such uses. Personal data means any information relating to you through which you may be identified or identifiable. Mayfair Group is committed to protecting your personal data and ensuring that your personal data is processed fairly, lawfully and transparently. The above is an overview of how Mayfair Group uses your personal data, but please read this privacy notice in full to understand more about our processing of your personal data and your rights.

Mayfair Casino Limited

Mayfair Casino Limited is the holding company for each member of the Mayfair Group. If your personal data is collected by any member of the Mayfair Group, it will be held and stored by Mayfair Casino Limited. Mayfair Casino Limited will also make decisions regarding the operation of the Mayfair Group as well as the appointment of processors. Therefore, when any member of the Mayfair Group collects your personal data, Mayfair Casino Limited will also be a controller of your personal data. A contact is in place between the Mayfair Group and Mayfair Casino Limited to ensure that personal data is processed in accordance with this privacy notice.

How we collect your personal data

In order to open an account with any member of the Mayfair Group you will need to submit certain personal data such as your name, age, address, occupation and email. This is required for us to provide you with our gaming services; each casino uses CCTV which means that footage of you will be captured when you enter one of these casinos.

We also collect information about the transactions you make, including your gambling activity. We may collect personal data through surveys which we, or companies engaged by us for such purpose, undertake. In addition, we collect information about your use of our website, casinos, and services. We will also collect other information necessary for us to process your personal data for the purposes set out in this privacy notice.

We will also process any personal data you provide in communications you make with any member of the Mayfair Group or disclose in any public areas of our website.

We may also collect personal data from third party service providers, such as Equifax and fraud prevention companies.

Finally, Horizonscasino.com and Clermontclub.com also uses "cookies" and similar technologies which may collect certain information about you, such as your devices' IP addresses and online activity, which constitutes your personal data. You can learn more about the cookies we use in the 'Cookies' section below.

How will we use your personal data?

In accordance with data protection laws, we will only process your personal data when we have a lawful basis for doing so. In respect of your personal data. We process your personal data if: (i) it is necessary to provide services to you under the performance of the contract we have with you; (ii) we are required to do so in accordance with legal or regulatory obligations; (iii) you have given your consent; and, (iv) it is in our legitimate interests to process your personal data, provided that none of these prejudice your own rights, freedoms and interests.

With the exception of limited circumstances, we do not process special categories of personal data about you (such as personal data relating to your health, ethnicity, religion, political persuasion, trade union membership or sexuality) or personal data relating to criminal offences or convictions. For the limited circumstances in which we process special categories of personal data, we have set out the additional lawful basis required in italics below.

The following is a list of the purposes for which each member of the Mayfair Group processes your personal data, and the lawful basis on which it carries out such processing:

In addition to the purposes set out above, we may also process your personal data for other purposes that we deem compatible with those listed above. We will update this privacy notice accordingly, when we do this.

Disclosing your personal data

In addition to the purposes involving the sharing of your personal data listed above, we will also disclose your personal data to processors we engage. We will have a contract in place with each such processor to ensure your personal data is kept secure.

We may also disclose your personal data in the following circumstances:

  • when required by applicable law or regulation (disclosure to a governmental, regulatory or enforcement authority);

  • in order to defend ourselves legally and/or in relation to legal proceedings; and

  • whilst negotiating a takeover, purchase or merger, and pursuant to the same.